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Remove DonorID Data

The DonorID is a free service provided by Anedot that allows donors to manage their recurring commitments, view donation history, and update payment methods.

A DonorID is not required to make successful donations through Anedot.

If you would like to close out your Anedot DonorID profile, please submit a Remove DonorID Account form request at DonorSupport.com. Our team will review your request and follow up with an email confirmation.

Please read below for more information about Anedot's role with your data and privacy.

  1. About Our Role

Anedot is a software-as-a-service (SaaS) company that provides digital fundraising tools to nonprofit organizations, including political campaigns, religious groups, and schools. We collect and maintain certain personal information as required by applicable laws, financial regulations, and fraud prevention obligations. This includes information necessary to process payments, prevent fraud, and maintain accurate transaction records.

  1. Sale or Sharing of Personal Information

We do not sell your personal information to any third parties, and only share it with the organization you donated to. We do not use your personal information for any purpose other than to provide our secure payment services, comply with legal requirements, and support our clients in managing their donations or transactions. You can find our privacy policy here: https://www.anedot.com/privacy

  1. Retention of Personal Information

Although consumers the right to request deletion of personal information, certain legal and operational exceptions apply. We are legally required to retain transaction-related information for a minimum period to comply with:

• Anti-money laundering laws • Tax and financial reporting obligations • Fraud detection and prevention • Contractual obligations with our clients

Because of these requirements, we are unable to delete certain information associated with past transactions. However, please be assured that we limit access to this data, apply strong security measures, and retain it only for the duration necessary under applicable laws.

  1. Your Privacy Rights

While we are unable to delete certain data for the reasons above, we confirm that: • We do not use your information for any secondary commercial purposes. • You are not subject to any profiling, automated decision-making, or data sales. • Your information remains protected under stringent data privacy and security protocols.