Donor Covers Fees
Feature Overview
The Donor Covers Fees feature allows donors to increase their total donation amount to cover the processing fee associated with their donation. This allows the organization to receive the total intended gift amount.
Donor Covers Fees Settings
The Donor Covers Fee feature can be enabled at the page level for Donation and Event Pages. To enable or disable the feature, access the Finance>Payment tab within the Donation or Event Page Builder.
For Political organizations, we recommend consulting with a compliance officer before enabling the feature as it may complicate reporting and donation limits.
Donor Covers Fees in Finance
To identify whether a donor has chosen to cover the processing fee for their donation, access the Finance>Transactions tab within your fundraising account.
Under the Fees column, the Fee Amount will be crossed out and a Person icon will be shown when the donor has chosen to cover the processing fees.
If a refund is issued on a transaction where the donor covered the fees, the full donation amount, including the covered fees, is returned to the donor, making the organization responsible for the entire amount and associated fees. Optionally, a partial refund can be issued less the fee portion.
Donor Covers Fees in CSV Exports
Donor Covers Fees in CSV Exports
Within the CSV Export, you can determine whether a donor or the organization covered the processing fees by reviewing the Donor Covered Fees column. A True or False response will be recorded.
- If True, the next column labeled Donor Covered Fee Amount will display the fee amount paid by the donor.
- If False, the Donor Covered Fee Amount column will have a record of $0 for fees. To locate the fee covered by the organization, review the Anedot Fee column included at the beginning of the CSV Export.
Additionally, the Donation Amount column at the beginning of the CSV Export will include the record of the total amount submitted by the donor (donation amount + fees).